Cindy Combrinck

Patient Pathways Coordinator

Sector: Health, Wellness & Fitness

Member Since, July 3, 2023

Open To Work

  • I am open to relocating to
    Australia
  • I am open to working remotely Yes
  • I am open to being contacted by employers and recruiters Yes

About Me

I am a highly motivated, enthusiastic, energetic, multicultural individual with a passion for life, people and animals.
I am actively seeking employment

Education

  • Certificate, Medicine (2019 - 2019) University of Cape Town

    Medicine and the Arts: Medical Humanities

  • Online (via Futurelearn), Health/Health Care Administration/Management (2019 - 2019) Deakin University

    Hospital Operations: Improving Patient Experience

  • Online Course, Health/Health Care Administration/Management (2019 - 2019) Futurelearn

    INTRODUCTION TO GOOD PHARMACY PRACTICE(Introducing the global standards and guidelines)

  • Certificate, Health Services/Allied Health/Health Sciences, General (2019 - 2019) University of Dundee

    Compassionate care: getting it right

  • Certificate, One Health (2018 - 2019) University of Basel

    Grade: online via Futurelearn One Health: Connecting Humans, Animals and the Environment

Work & Experience

  • DORKING HEALTHCARE (2021 - 2022 ) Patient Pathways Coordinator

  • DORKING HEALTHCARE (2019 - 2022 ) Reception & Appointments Administrator in Outpatient Referrals Team

    Reception and administration duties. Arranging and booking patient appointments Calling patients to book appointments Assisting patients at front desk/Dealing with patient queries and requests Dealing with a backlog of patient referrals Data entry of patient details and appointments Assisting with various tasks for front of house team Scheduling follow up appointments General office duties/General medical administration support duties/Any additional duties to assist the management

  • Cafe Mia/Cafe Ole (2015 - 2019 ) Assistant Manager

    Assistant Manager, Waitress, Barista Part time assistant manager at 2nd place of business for the same owner. Customer liaison. In charge of opening and closing shop, cash ups and handling of money when acting as manager. Stock taking and placing of orders. Staff mediator. Drawing up of staff rosters and managing timesheets. Working daily to improve efficiency and productivity within the business. Management of daily operations. Acting as a positive role model to promote team work and work efficiency. Striving to represent the business and promote it at all times.

  • Dr's. Herbst and Partners (2013 - 2015 ) Receptionist/Administrator

    Reception & administration duties. Meeting and greeting patients. Answering of phones, filing, clerical duties, responding to patient requests. Patient database management (Med+Mass), pulling necessary files and patient information for medical staff. Assisting with all patient queries regarding medical aids and benefits. Registering of chronic medications for patients. Corresponding with various medical aid schemes to provide referrals for patients and acquire authorization for procedures done in dr\'s rooms as well as in hospital. Scheduling follow-up visits for patients. Arrange admission to hospitals and schedule appointments for radiology and laboratory services. Managing consultation books for all 3 Dr’s at the practice. Also 2days per week managed consultation book for attending ENT at rooms. Assisting pharmacist in dispensary on occasion. Comfortable assisting with clinical responsibilities and infection control. Basic knowledge and understanding of medications in dispensary as well as basic knowledge of ICD10 codes and CPT coding. General office duties including filing, faxing, e-mailing and providing feedback to patients upon dr’s requests. Manage daily operations at the practice.

  • MGB brokers (2010 - 2013 ) Medical Consultant

    Claims Assistant & Administration Duties. Consulting and advising new business clients. Drafting of quotes. Comprehensive database management including updating of internal database and patient information. Liasing with various medical aids on behalf of members. Handling of and assisting with all member queries regarding medical aid schemes. Organizing of authorization for procedures on behalf of clients. Registering of chronic medications for members. Administration of new business applications. Updating and maintenance of member details with schemes. Trained and accredited with various medical aids including Discovery, Fedhealth, Bonitas, Liberty, Resolution Health, Medshield, Stratum Gap Cover, Resolution Underwriters and Momentum Health. Basic understanding and knowledge of CPT/ICD10 coding. General office duties including answering of phones, filing, faxing, e- mailing and corresponding with clients. Liaising with providers to find the perfect fit for our clients. Evaluate and interpret data and feedback on behalf of our clients. Provided strategic input for our clients. Billing and credit control for companies managed by the FSP.