Assistant Director, Admissions

Job Detail

  • Job ID 46064

Job Description

Posting Details


Job # 040115
Department Code 22801-7171
Department Syracuse Abroad
Job Title Assistant Director, Admissions
Location Syracuse, NY
Pay Range Commensurate with Experience
Staff Level S5
FLSA Status Exempt

Standard University business hours

8:30am – 5:00pm (academic year)
8:00am – 4:30pm (summer)

Hours may vary based on operational needs.

Job Type Full-time
Campus Syracuse, NY
Unionized Position Code Not Applicable
Job Description
The Assistant Director/Admissions for Syracuse Abroad will manage the daily operations of the Admissions unit, providing supervision, oversight and direction to the Admissions team, and advise and collaborate with senior staff and key departments on campus, in addition to acting as Admissions Counselor for assigned program(s).
  • Master’s degree in Higher Education, International Education or related field required.
  • Strong proficiency in Microsoft Office (esp Excel) and database systems.
  • Ability to manage multiple projects with varying timelines.
  • Strict attention to detail and accuracy is essential.
  • Experience living, working, or studying abroad is helpful.
Job Specific Qualifications
  • Supervisory experience required, with proven ability to foster teamwork and generate a positive atmosphere
  • Excellent time management and organizational skills
  • Superior interpersonal, written and verbal communication skills (essential)
  • Ability to work both independently and within a team.
AS ASSISTANT DIRECTOR: Oversee, manage and direct the daily operations of the Syracuse Abroad Admissions unit, which includes:
    • Direct supervision and training of Syracuse Abroad center admissions counselors and the visa staffer to ensure an effective, cohesive Admissions unit.
    • Direct supervision of the Front Desk Coordinator.
    • Using independent judgement to review and improve application processes and procedures to ensure a more productive, smooth-running Admissions unit and coordinate procedures (including form creation/distribution) between Syracuse Abroad and international centers to increase productivity.
    • Advising and collaborating with Syracuse Abroad Director of Institutional Relations and other senior staff regarding strategic planning, policy, and procedure issues.
    • Serving as the liaison between Admissions and other constituents (international Directors, campus departments, etc.) to resolve non-urgent issues and to ensure smooth, timely communications.
ALSO AS ASSISTANT DIRECTOR: Manage the pre-and post-acceptance forms, questionnaires, and application cycles for center-based semester programs. Oversee visa processing work, ensuring deadlines are met and students receive their visa in a timely manner. Generate semester withdraw reports for all programs, and other reports as needed/asked. Monitor application cycles for all programs, and update OrangeAbroad dates and questionnaires, for all programs. Manage student data in database to ensure that Admissions team maintains current and accurate records pertaining to enrollment/admission status of students. Ensure that all materials are distributed to students, parents, others by deadlines.AS ADMISSIONS COUNSELOR: Review, evaluate, and make admissions decisions for assigned Syracuse Abroad program(s).
  • Communicate with students on an on-going basis until applications are complete, keeping them informed re: upcoming deadlines and important program information. Advise and respond to inquiries and concerns from students, parents, colleagues, academic professionals and other constituents about Syracuse Abroad programs, procedures, and policies. Lead/participate in pre-departure and information meetings for students and parents. Recruit students for Syracuse Abroad programs as needed.
  • Facilitate and advise students on the visa application process, and process student visa applications. Serve as departmental liaison to foreign consulate of assigned program country; keep up to date on changes in visa application process. Provide up-to-date information on visas and program policies for inclusion on Syracuse Abroad website, printed materials, other. Process post-acceptance materials for students and manage student data using Syracuse Abroad database.
  • Other duties as assigned.
Physical Requirements
Application Instructions
In addition to completing an online application, please attach a resume and cover letter.
About Syracuse University

Syracuse University is a private, international research university with distinctive academics, diversely unique offerings and an undeniable spirit. Located in the geographic heart of New York State, with a global footprint, and nearly 150 years of history, Syracuse University offers a quintessential college experience.

The scope of Syracuse University is a testament to its strengths: a pioneering history dating back to 1870; a choice of more than 200 majors and 100 minors offered through 13 schools and colleges; nearly 15,000 undergraduates and 5,000 graduate students; more than a quarter of a million alumni in 160 countries; and a student population from all 50 U.S. states and 123 countries. For more information, please visit

About the Syracuse area
Syracuse is a medium-sized city situated in the geographic center of New York State approximately 250 miles northwest of New York City. The metro-area population totals approximately 500,000. The area offers a low cost of living and provides many social, cultural, and recreational options, including parks, museums, festivals, professional regional theater, and premier shopping venues. Syracuse and Central New York present a wide range of seasonal recreation and attractions ranging from water skiing and snow skiing, hiking in the Adirondacks, touring the historic sites, visiting wineries along the Finger Lakes, and biking on trails along the Erie Canal.
EEO Statement
Syracuse University is an equal-opportunity, affirmative-action institution. The University prohibits discrimination and harassment based on race, color, creed, religion, sex, gender, national origin, citizenship, ethnicity, marital status, age, disability, sexual orientation, gender identity and gender expression, veteran status, or any other status protected by applicable law to the extent prohibited by law. This nondiscrimination policy covers admissions, employment, and access to and treatment in University programs, services, and activities.
Commitment to Supporting and Hiring Veterans
Syracuse University has a long history of engaging veterans and the military-connected community through its educational programs, community outreach, and employment programs. After World War II, Syracuse University welcomed more than 10,000 returning veterans to our campus, and those veterans literally transformed Syracuse University into the national research institution it is today. The University’s contemporary commitment to veterans builds on this historical legacy, and extends to both class-leading initiatives focused on making an SU degree accessible and affordable to the post-9/11 generation of veterans, and also programs designed to position Syracuse University as the employer of choice for military veterans, members of the Guard and Reserve, and military family members.
Commitment to a Diverse and Inclusive Campus Community
Syracuse University maintains an inclusive learning environment in which students, faculty, administrators, staff, curriculum, social activities, governance, and all other aspects of campus life reflect a diverse, multi-cultural, and international worldview. The University community recognizes and values the many similarities and differences among individuals and groups. At Syracuse, we are committed to preparing students to understand, live among, appreciate, and work in an inherently diverse country and world made up of people with different ethnic and racial backgrounds, military backgrounds, religious beliefs, socio-economic status, cultural traditions, abilities, sexual orientations and gender identities. To do so, we commit ourselves to promoting a community that celebrates and models the principles of diversity and inclusivity.
Job Posting Date 08/28/2023
Application Deadline
Full Consideration By
Job Category Staff
Message to Applicants

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