Grade: Second Class Honours Division A

Support the College of Medicine and Public Health in the effective use of the Flinder Learning Online (FLO) to enhance learning and teaching outcomes for students that is in accordance with University policies and procedures. Encourage and support the use of online educational technology to contribute to highly engaging and effective learning experiences for students, support staff undertaking small scale innovative practice, and assist staff in the identification and development of online materials.

Key responsibilities: - Provide assistance and support to one of the University’s five faculties across a range of blended educational pedagogies and e-learning tools. - Provide central assistance in the management, development and support for the University’s Learning Management System – MyUni (Blackboard Learn) and its associated tools and technologies.

Key responsibilities and outcomes: • Administer the use of the University’s web-based learning management system, Flinders Learning Online (FLO), within the School. • Investigate, recommend and implement strategies (including the use of emerging technologies) to extend the use of FLO, making it a more complete learning environment for students, and increase its usability for teaching staff. • Support academic staff to more fully utilise the range of appropriate and emerging tools available in Flinders Learning Online by providing individual just in-time training and small group training sessions, and by collaborating in the development of web-based and multimedia instructional resources and tutorials to explain and encourage the use of FLO and its tools within the School. • Working with the FEU’s Manager and Educational Designer, set up and implement a system to continuously review the interactivity, effectiveness and range of tools used within all School FLO sites and help design and implement a process to systematically improve topic sites. • Maintain relevant sections of the FEU’s administrative systems and create reports for management as requested.

Coordinate the day to day operations of the FLO Student Help Desk located in the Central Library, including • Assisting students to use FLO, University email and other online services • Maintaining and developing the FLO Student Help Desk web pages • Maintaining and reporting operational statistics • Liaising with staff from Staff Development and ISD about issues and developments in FLO and other online student services • Assisting students with the use of computers in the Library and providing basic training sessions

Core responsibilities • Contribute to the effective operation of the Library Web Team and Library Information Resources & Technology unit by developing and maintain specific web applications. • Participate in projects to maintain and develop the Library\'s IT infrastructure. • Provide technical expertise and expert programming skills to develop or adapt software solutions for web systems and services • Contribute to the design, development, programming, implementation, and documentation of quality web applications, systems, and processes in support of the Library’s role in teaching, learning and research. • As a member of the Library Web Team, liaise with Library staff to provide advice in relation to the production, maintenance and management of website content.

Duties/Responsibilities: • Responsible for providing professional technical support activities involving internal and external customers and partners. • Providing IT support to internal customers (hardware and software). • Providing support to the marketing department during events and contributing technical article and user stories for e-newsletter. • Maintenance and administration of server (File, Web and Goldmine) and client systems. • Providing in-house training for new product release or new business applications.