Grade: First Class Hons Activities and societies: Kings Leadership and Skills Award - Gold. Kings Global Experience Award Safer Surgery Officer for Kings Health Partners Presented at the E-QUAL conference in Hyderabad, India Participated in student exchange to discuss \'disability in contemporary India\'​ in Delhi, India. Nursing and Midwifery Society - Publicity Lead Supervisor of the Telephone Fundraising Team Student Ambassador

Activities and societies: Associateship of King\'s College (AKC) Developed research skills to support the design and delivery of effective health care services. This MSc enabled me to use research skills for more than developing the evidence base, identifying the best ways to integrate research findings into healthcare policy and practice and the best strategies for improving healthcare in a given environment.

Supporting the Director and Associate Director of Equality, Diversity and Inclusion (EDI) in conceptualising, developing and delivering EDI initiatives across the organisation. Working closely with colleagues, partners, patients and key stakeholders both internally and externally. Working together in leading change; improvement initiatives; engaging, motivating staff and harnessing the potential of staff; to ensure there is no experiential difference between groups of people based on any of the protected characteristics and beyond. Ensuring patients and members of the public are at the center of the services on offer and positively impacting upon the context and culture of the organisation - taking a system based approach and supporting NHS staff to design and deliver great equitable and appropriate patient care.

Seconded as a Practice Development Nurse for Nursing Assistants in the workforce team, Chief Nurse’s Office. • Supporting the lead for non registered clinical staff to support, educate and mentor nursing assistants across the Trust • Identifying and recruiting nursing assistant mentors • Maintaining an up to date register of nursing assistant mentors • Mentoring the nursing assistant mentors and delivering training where needed. • Support with nursing assistant recruitment activity, including long-listing, interviewing and acting as a central point of contact for all new nursing assistant prior to induction. • Identifying and allocating a nursing assistant mentor for each new starter. • Co-coordinating with the new nursing assistant, mentor and mentor’s ward as needed. • Communicating with host ward to keep updated about start dates. • Maintaining contact with new nursing assistants after induction to offer support as needed. • Developing training/learning days based around communication and difficult scenarios. • Evaluating nursing assistant induction scheme (audit) • Sharing learning with workforce council and other stakeholders as needed.

Assisting with the administration of both general and regional anaesthesia across a range of specialities within the main theatre setting. Provision of clinical supervision to other staff, and students. Undertaking research and leading clinical audits in own speciality area. Responsible for ordering of medications for the anaesthesia department and making representation of equipment and materials. Ensuring the safety and well-being of services users, always working in a manner that promotes dignity and human rights through the adoption of person centered care principles.

Anaesthetic certificate completed (KCL) Assisting with the administration of both general and regional anaesthesia. Provision of emergency and elective anaesthesia services to patients of all ages (adult, paediatric and neonate) to follow various surgical procedures of different complexities. Working across trauma and orthopaedics, emergency, obstetrics, max-fax, bariatric, urology, gynaecology, paediatric, vascular, neurology and general surgery. Conducted safe and efficient nursing care. Regularly participation in departmental audits and improvement projects. Responsible for ordering of medications for the anaesthesia department and making representation of equipment and materials. Assisted with the organisation of Main Theatres converted into ITU for Covid19 Pandemic. Freedom to Speak Up Ambassador Organised two iPads for permanent use in Day Surgery theatres to reduce anxiety for paediatrics as a result of a literature review as part of my MSc.

Nominated KCH Nurse of the year 2016. Gynaecology link nurse. Mentorship - King\'s College London Providing high quality , safe and effective care to adult/paediatric patients and their supporters. Working within the multi-disciplinary team providing care to patients from admission to discharge in the department. Participating in the teaching and supervision of junior staff and student learners as required. Regularly given the responsibility of coordinating the department. Created a pack to assist new starters to the unit caring for gynaecology patients based on audit results. Maintaining own personal development such as the Edward Jenner Leadership Programme and Mindfulness in Nursing.

Supervisor at the Student Telephone Fundraising Team.

Responsible for: the personal care needs of the patients,in addition to monitoring patients\' conditions by taking temperatures, pulse, respirations and weight and escalating as appropriate to the nursing team. Working both on the ward and also as part of the @home service.

Working alongside and assisting registered nurses. Helping to carry out tasks such as helping patients to: wash and dress, eat and drink, move about the ward go to the toilet. Monitoring patients by checking their temperature, pulse, respiration and weight, and helping to make them feel comfortable while they are in hospital.

• Enabling, assisting and supporting individuals in all daily living tasks as identified within the individuals support plan. • Empowering and supporting individuals by using a framework of encouragement and positive motivation. • Monitoring and updating records and care plans. • Providing high quality support and care to all individuals.

• Providing coaching and knowledge support across all skill sets, during the launch of Vodafone offshore contact center based in Egypt. • Seconded Team Leader of the floor support team. • Introducing post training health checks and training needs analysis to the business. • Facilitating events with regular communications to the contact centre to motivate/educate. • Assessing knowledge gaps, developing team capability and completing regular feedback surveys. • Coordinating site visits from third party vendors facilitating the needs from the UK and Egypt perspective. • Conducting interviews to assess language and conversations skills of potential employees.

Adviser of the year 2008. Customer Service Award 2006 Experience within inbound and outbound customer acquisition and retention. Seconded to coach outsource companies such as LBM with a proven 50% increase in connections within a two week coaching initiative. Assisted in the launch of a coaching \'nursery\' for new starters to the business. Participated in a 12 month leadership evaluation assessment training to become a sales team leader. Led an outbound dial-a-mobile campaign from May 2007 - November 2007. Seconded team leader for an 18 FTE inbound retention team from November 2007 - May 2008.

Offering exceptional customer service. Ensuring support and guidance is given to customers at all times so that expectations are exceeded and all customers remain promoters of the Argos brand. Resolving customer complaints quickly and efficiently. Part of the online team responsible for creating the email templates sent as part of the queries/complaints processes.