Shankhua Prashanta Kumar
Sector: IT Services and IT ConsultingMember Since, October 4, 2022
Open To Work
Working passionately to apply cutting-edge advances in Data Science to solve real-world business problems
Possess a passion for crafting innovative analyses to identify opportunities.
Excel at extracting insights from data and converting ideas to action.
Build a text mining model to understand the guest sentiment and host quality better
Build a Dashboard for executive reporting for the operations team
I’m always focused on results, am self-motivated, and love solving problems with a data-driven mindset
making and delivering presentations to business and technical staff
Experience in handling reporting using platforms like Tableau, Power BI, etc.
Excellent Problem-solving and debugging skills
Understanding the business requirements to formulate the problems and find the right solution
Strong knowledge of data, reporting, and analytics
Performing quantitative analysis, predictive modeling, and data visualization
Working collaboratively with various teams to perform analysis and provide insights, and maintain regular communication to update Stakeholders on progress
Possess strong analytical skills, including the ability to break down business scenarios into constituent parameters
Experience with working on large data sets
Proficient in SQL, Python
Excellent communicator to tell stories with data
Strong Experience in applying visualization tools such as building Excel and Power BI reports
Good Understanding of statistics and hypothesis testing
Area of Interest:
Researching, building, and leveraging analytical tools and resources coupled with deep business knowledge
Be a bridge between PMs, stakeholders from Global functions, the AI solutions team, and other stakeholders
Bachelor of Science (Hons.) Mathematics ( - 2014) Fakir Mohan University
Science ( - 2011) Council Of Higher Secondary Education (CHSE)
BSE ( - 2009) Board Of Secondary Education (BSE)
Work & Experience
Globiva Services Private Limited (2021 - 2022 ) Associate
• Claim warranty policy of products as requested by the customer. • Provide information on product shipment details as requested by the customer. • Complete maintenance as requested including address changes, check orders, cancel orders, and track status, and warranty claim status. • Provide information on new model/Product specifications as requested by the customer.
HDFC Life Insurance Company Limited (2021 - 2021 ) Financial Consultant
• Life insurance for new customers and upgrade policies for established customers. • Sent reminders of premium payments and notified customers of any rate changes. • Explained coverage options to the customers, using a self-made presentation that became company standard. • Monitored insurance claims to ensure they were settled equitably for both client and insurer. • Making and delivering presentations to business and technical staff.
Vision India Services Pvt. Ltd. (2016 - 2019 ) Associate
• Recommend alternative banking products and/or make referrals to other departments. • Provide information on bank products as requested by the customer. • May perform system testing. • Complete maintenance as requested including address changes, check orders, stop payments, account closing, and ATM/Debit card captures. • May answer customer telephone banking inquiries via mail.