Ramasamy Muthukaruppan

Phone: 6590046934

Sector: Financial Services

Member Since, November 21, 2023

Open To Work

  • I am open to being contacted by employers and recruiters Yes

About Me

Engineering experience and an innate drive to improve existing systems and processes, with the creativity to develop novel solutions to evolving challenges.

Site Reliability Engineering | Automation | Monitoring | Resiliency | Vulnerability Management | Capacity Planning | Documentation | ITSM | CISSP


  • Bachelor of Engineering (1988 - 1992) Annamallai University, INDIA

    Discipline: Mechanical Engineering Grade: 1st Class with distinction

Work & Experience

  • Visa Inc., SINGAPORE (2008 - Present ) Lead Site Reliability Engineer

    Responsibilities in my current role: Monitor system performance, application availability, and identify and troubleshoot issues. Develop and maintain automation runbooks for application maintenance, backup & disaster recovery. Periodic review of resiliency of the system & application architecture Maintain system & application login/auditing Ensure system and application/component vulnerabilities are remediated Ensure system and application/components are maintained as per Technical Requirement Standard Application release management Capacity planning, performance tuning & optimization of system resources before peak season Develop and maintain application & system documentation Lead the team in satisfying SLAs which covers Incident Management, Change Management and Problem Management Work across a matrix team to work with the stake holders & management in projects I take initiative Provide support & perform business value analysis by partnering with business Responsibilities in previous roles: Architect, develop & maintain web applications / Web services for Visa’s Service Desk using .Net, PHP, jQuery, ExtJs, Netcool, Servicenow, Ansible/ Bladelogic. • VARP (VOCC Alert Resolution Portal) – 1st level support Alert/Event Management portal • Maintenance Mode REST API & Portal • Event Reporting portal Implement & maintain 3rd party tools/applications: • Broadcom CA Output Manager Web Viewer – Mainframe reporting tool • Resolve systems Incident Resolution Acceleration & Human guided Automation • Evolven IT Operations Change drift Analytics. • Everybridge - – SaaS Intelligent notification platform migration – Implement & Integrate Everybridge SaaS API with Visa’s Global Event management system console applications. • MIR3 – SaaS Intelligent notification platform – Manage, Implement & Integrate MIR3 SaaS API with Visa’s Global Event management system console applications. • Architect, plan & impellent HP Operations Orchestration (HPOO) & BMC Atrium Orchestrator (BAO)


Systems and Applications Monitoring
IT Operations Automation
BMC Bladelogic and BMC Atrium Orchestrator
Resolve Systems
HP Operations Orchestrator

Honors & awards

  • 2022 Certified Information Systems Security Professional (CISSP)