Hello, my name is Nana Chen, and I am 25 years old.

In the past, I studied Communication Arts at Wenzao Ursuline University of Languages. Due to living independently for an extended period, I have become a self-reliant individual with ambitious plans for the future.

I previously worked as a server at a Japanese restaurant. Although my tenure there was not long, I learned the importance of quick thinking and empathetic service in the hospitality industry. I came to understand the challenges and difficulties faced by service professionals and developed a compassionate approach towards them.

Additionally, I have experience as a customer service representative, where I learned how to handle various situations tactfully, establish effective communication with clients, and tackle complex issues. Whenever I encountered unfamiliar problems, I proactively sought solutions, aiming to achieve the best outcomes.

I am proficient in using Word, Excel, and PowerPoint and, in my spare time, I continuously learn other software and hardware applications to stay updated with the latest trends. To gauge my professional abilities, I took the TOEIC test and scored 650 in my first attempt. Although I’m not entirely satisfied with this score, I am dedicated to ongoing learning with the ultimate goal of obtaining a gold certification.

Attending Wenzao Ursuline University of Languages, which places significant emphasis on language training, has equipped me with a reasonable level of English proficiency. I can communicate with others using simple words and sentences.

I am genuinely excited about the opportunity to be part of your esteemed company and prove myself as the most suitable candidate for the job!