Jagadesh Kumar Dhanasekaran

Global Quality Assurance Analyst

Sector: Business Consulting and Services

Member Since, July 3, 2023

Open To Work

  • I am open to relocating to
  • I am open to working remotely Yes
  • I am open to being contacted by employers and recruiters Yes

About Me

A certified six sigma green belt professional with over 5 years of exposure in Integrated Logistics Support and Supply Chain Management. Adept in handling new business process implementation and standardization in Procurement processes, Quality assurance, and managing complicated supply chain business processes. Formulated compliance strategies, and built KPI reports and technical documentation for top management. Hands-on experience in handling multiple projects and cross-departmental coordination. Handled Group Quality Assurance process with a proven track record in presenting data and insights in a logical, influential manner to drive data-driven business decisions. Liaised between top management and global stakeholders to aid in the development and implementation of new projects globally.


  • Postgraduate Degree, International Business Management (2022 - 2022) Seneca College

    Learning about the in-depth concepts of International Business Management to equip myself as a future International trade practitioner.

  • Postgraduate Certificate , Supply Chain Management & Global Logistics (2021 - 2021) Seneca College

    • Learning about in-depth techniques / concepts of supply chain management and global logistics. • Gaining knowledge of how to built professional LinkedIn profile and developing the skills required for future job employment

  • Master’s Degree, Master of Engineering Management (2015 - 2016) University of Technology Sydney

    • Acquired the knowledge of engineering manager through practical assignments, class projects. • Led and participated in various group projects and directed students with right solution. • Collaborated with multicultural colleagues to finish a project by providing proper timeline for projects.

  • Master of Engineering Studies, Integrated logistics support (2014 - 2015) University of Technology Sydney

    Activities and societies: Team Debate • Participated in team debates and obtained the knowledge of ILS engineer and Quality Management domain. • Researched the data required for the projects and suggested the best optimal solution to real case scenario problems. • Developed written and verbal communication

  • Bachelor's degree, Mechatronics Engineering (2009 - 2013) Sri Krishna College of Technology

    • Learned all the essential engineering concepts of various field such as mechanical, electrical and electronics, computer science and business management. • Completed 2 major projects by using Just-In time concepts. • Participated in various social and professional events conducted by college and fellow students. • Learnt the concepts of group work.

Work & Experience

  • Hilti Canada (2021 - 2022 ) Warehouse Support Specialist

    • Delivered cost optimization and suggested warehousing techniques using high-end supply chain tools • Provide industrial engineering techniques, methodologies/structures to improve service, process, productivity, and profitability • Continuous improvement suggestions were made to the top management to enhance warehouse operations. • Liaised between the Inbound and Outbound teams to ensure the timely flow of goods delivered to the end customer. • Monthly inventory levels were counted and reported to the cross-functional teams and management. • Planned and segregated the domestic/global delivery orders every day and ensured that was delivered on time to the respective teams.

  • FLSmidth (2018 - 2021 ) Global QA / Supply Chain Business Analyst

    Business Regions Covered: • Asia | Australia | Europe & North Africa | North America | South America | Sub-Saharan Africa & Middle East | Sub Continental India Key Deliverables • Enhanced the existing SharePoint of Business Quality and Environmental KPI by Integrating Power BI for ease of reporting to the top management. • Managed communications with internal stakeholders and external agencies globally and improvement initiatives. • Monitored the Business Quality KPI programme for 70+ entities of FLSmidth on Delivery In Full On Time (DIFOT), Customer Complaints, Warrant Costs and Cost of Quality • Integrated multiple ERP Systems (Oracle, EPICOR, AURORA, etc.) with one common BI platform for Global Reporting of DIFOT. • Visualizing, describing and publishing metrics and analytics for inclusion in supply chain and business communications, including weekly reports, monthly dashboards and executive presentations. • Troubleshooted system problems from a functionality perspective, especially when supporting end-user testing and training. • Supported multi-site certification programme of ISO 9001, ISO 14001 & OHSAS 18001 to organize 70+ entities of FLSmidth under one scope • Implementation and maintenance of Quality Management System, Environmental Management System & OHSAS • Aligned global SIFOT (Supplier in Full Ontime) and DIFOT (Delivery In Full Ontime) • Rendered support for ‘Intelex’, a globally integrated QHSE tool implementation

  • FLSmidth (2017 - 2018 ) Procurement Analyst

    • Initiated process compliance strategy for the procurement department across all the divisions (Cement, Minerals, Customer Service, and Product Companies) of FLSmidth. Identified diverse procurement compliance parameters (Preferred Suppliers, Contractors) and streamlined the overall process, leading to cost savings of 15%. • Liaised with procurement managers and consultants for the refinement of the supply chain (raw materials) and process improvements. • Analyzed the shadow procurement (historical) data using analytical tools to standardize the inbound process. • Developed an integrated snapshot consolidating live data across 6 parameters, thereby reducing turnaround time and enabling quicker decision making. • Assisted & integrated BI tool for cross-functional teams as part of process development. • Analyze, review the process compliance parameters and report to senior management. • Administer the data relevance and update it through SharePoint. • Undergone training and acquired the necessary skills in category management. • Monitored the procurement process using SIEVO (Procurement Analytical Tool).

  • FLSmidth (2017 - 2017 ) Compliance Analyst - Intern

    Assignment • Process Compliance Research • Need: Accredited with the responsibility of executing a research case study across process compliance within procurement department. • Critically reviewed the existing compliance process for procurement, and worked with the senior management to come up with a streamlined process. • Evaluated potential tools for procurement compliance, in line with the future business strategy of the company. • Liaised with tool providers across the globe and consolidated the features/pros & cons of the tools. • Trained on global strategic procurement and risk management. Result: My contribution created a significant impact on risk identification based on detailed analysis conducted through market study. Cost Optimization methods to increase efficiency were implemented. A diagnoses tool for process compliance strategy was used to gather information with respect to parameters that could be considered were showcased to improve efficiency.

  • Domino's (2014 - 2017 ) Senior Lead

    • Collaborated with multicultural teams and customers initially assisting and later handling order dispatch, dispatching orders and stock replenishment. • Facilitated on-job training for trainees - equipping them with the necessary skill required for day to day operation. • Effectively handled Customer Management and Supplier Visits. • Streamlined delivery routes ensuring on-time delivery.

  • MKS Imports & Exports Pty Ltd (2016 - 2016 ) Operations Supervisor

    • Responsible for liaising with clients, freight, and other operational departments and maintaining operational budgets within the set allocated budget. Liaised with retail stores and the management to improve sales. • Held ownership of quality assurance checks. Liaised within distribution centers for goods and handled CPG. • Assist cross-functional teams and subordinates with strategic operations while improving transportation on routes. • Reporting the daily and monthly targets to the management and maintaining CAPA for the same process. • Scheduling work, training new associates, and conducting performance evaluations. Analyzed customer and business needs